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Conflict – the Stuff of Life

I had a client who took up a new position as a manager in a new organisation. There was a significant change in the approach being used to achieve the group’s purpose and consequently the group was...

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The Problem with Project Management in Organisational Change

Informal communications – for example gossip over coffee – are what make or break change efforts. So often, change leaders concentrate on formal communications and have not considered how they will...

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Informal Communication: The Neglected Poor Relation?

This article was published in the Changing Organisations Newsletter ISSN 1174-5576 Num 4: May 2009. Informal communications – for example gossip over coffee – are what make or break change efforts. A...

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